Organizational Development Specialist

Analyzes organizational structures, responsibilities, reporting relationships and work processes to determine company-wide programs and/or training initiatives that need to be changed or implemented in order to increase organizational effectiveness. Typical responsibilities may include process analysis and improvement initiatives (Change Management) as well as developing methods for measuring effectiveness of all programs that support organizational development. May partner with other HR professionals to develop, assess, facilitate and/or lead organizational development interventions, programs and processes to support business objectives and strategy implementation.

Location: Tucson, AZ

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Duties

    • Create, develop, implement, and conduct training and development programs for employees.
    • Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
    • Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
    • Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
    • Creates and/or acquires training procedure manuals, guides, and course materials.
    • Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
    • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
    • Assesses training materials prepared by instructors.
    • Evaluates program effectiveness through assessments, surveys, and feedback.
    • Maintains knowledge of the latest trends in training and development.
    • Prepares and implements training budget; maintains records and reports of expenses.
    • May select and assign instructors to conduct specific training and development.
    • May provide performance evaluations for training instructors.
    • Performs other related duties as required.

Skills/Qualifications

Bachelor’s degree in Human Resources, Training and Development, or a related field preferred. At least two years of training experience required. Excellent verbal and written communication skills. Strong presentation skills. Adept with a variety of multimedia training platforms and methods. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development. Extremely proficient with Microsoft Office Suite and related program software.

SHRM-CP or SHRM-SCP preferred.

[NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.]